Solicitation Policy for Financial Instruments Transactions

In conducting solicitations related to financial instruments transactions, we comply with applicable laws and regulations, as well as the following policies:

1. Compliance with Laws and Regulations: Fair Business Practices
   • We conduct our business in accordance with the Financial Instruments and Exchange Act and other applicable laws and regulations.
   • We make solicitations that are appropriate in light of each customer’s knowledge, experience, financial condition, and investment objectives.
   • We provide clear and comprehensive explanations of important matters, including product features and risks, and strive to ensure that customers fully understand such matter.
   • We do not engage in inappropriate solicitation practices, such as making definitive statements or providing information that is untrue or misleading.
2. Consideration for the Customer Convenience
   We give considerations to time, place, and manner of solicitation so as not to cause inconvenience to customers.
3. Internal Management System and Training
   We maintain appropriate internal management systems to ensure proper solicitation practices and provide our employees with sufficient training to acquire the necessary knowledge.
4. Customer Support
   We respond sincerely to customer inquiries, requests, and complaints.